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ONCE YOU OWN
A PAIR OF
POLAR MITTS NOTHING ELSE WILL COMPARE!

- JUDY BERG

Shipping

Orders are shipped within 1-3 business days- we aim for 1 day!
If items are backordered (which is a very rare occasion), the total shipping and handling charges will be allocated proportionally and charged as the merchandise is shipped.  Please note that the total shipping and handling charge will not increase.  All backordered items ship out via Standard Delivery.


Retail Rates

$0-$70.00 = $5.00

$70.01-$105.00 = $7.50

$105.01-$145.00 = $10.00

$145.01-$175.00 = $12.50

$175.01 & up = $15.00


Returns/Exchanges

Our goal is happy and satisfied customers. If you need a different size, please email Jen at andersonsinmn@gmail.com and we can work out an exchange.

It does save time and money on both ends to consult our sizing chart before ordering:

Kids Mittens:

Child S (2-3), M (4-5), L (6-7), XL (8-9) 10 and up we suggest going to adult sizing.

Adult measurements below are fingertip to wrist.

S-7.5" M-8" L-8.5" XL-9.0"

We are able to custom make an XXL, typically XXLs are 9.5", but we can work with the width as well. Please email us at polarmitts@hotmail.com to request a custom XXL after ordering online.

 

Returns will be rejected for the following reasons:

a.)  The merchandise has been used or washed.

b.)  The merchandise returns damaged-not due to a sewing defect.

 

* Be advised shipping fees are non-refundable.  Special circumstances or unusual reasons for returns will not be processed until they have been evaluated and approved by Polar Mitts.

** The shade of our fabrics may vary by product, production run, website and printed catalog.  Polar Mitts does not guarantee consistency in shades.

 

Privacy Policy

Your privacy is a primary concern to us at Polar Mitts.  Our goal in expanding and clarifying our policy on the collection and use of customer data is to ensure the highest level of confidentiality and security.   When you provide your personal information to Polar Mitts (such as name, credit card info, address, phone number, company name, or the products you are shopping for or purchasing) we will not give or sell your individual information to any outside company for its use in marketing or solicitation.  We will maintain the confidentiality of your personal information and it will be used only to support your customer relationship with Polar Mitts.


Secure Guarantee

We guarantee that all transactions made with www.polarmitts.com are 100% safe and secure. 


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